Catering Sales Manager is responsible for solicitations of new accounts, and maintaining relationships with existing accounts, to meet and/or exceed all budgeted revenue goals. Focus is on the wedding market and business: at times will also service and solicit business from non-wedding markets based on Resort’s needs, or in conjunction with corporate general Catering campaigns and initiatives.
The Catering Sales Manager must execute detailed sales contracts.
Solicit new and existing accounts to meet or exceed budgeted revenue goals through telephone solicitation, outside sales calls, site-inspections, and written communication.
Receive visitors, guests and clients various times of the day and/or evening, any day of the week, including holidays and weekends.
Answer questions and concerns in a timely manner, follow through either to resolution or refer to the appropriate manager.
Prepare accurate correspondence to customers, and maintain internal booking reports and file maintenance (Delphi). Stay current with Delphi and update account data as necessary.
Respond and sell to all telephone and walk-in inquiries.
Develop/maintain knowledge of market trends, competition and customers.
Supervise the accurate recording and compiling of information.
Correctly retaining records, files and logs in accordance with established procedures.
Recommend profit improvements to Director of Sales & Marketing.
Attend community/social events and industry meetings.
Accurately forecast catering food, beverage, room rental and miscellaneous revenue for bookings.
Participate in site-visits.
Verify and manage credit information and deposit schedules.
Participate in business review meetings.
Required to perform other tasks and duties as assigned.
Interface positively and assist with other departments as required.
Respond to any reasonable task as assigned by Director and/or Senior Leadership and/or Executive Team.
**QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE: **
High school diploma or equivalent.
Four-year college degree, preferably in the hospitality industry or equivalent work experience.
Working knowledge of the hotel.
1 – 2 years previous experience in the hospitality industry.
Requires excellent communication skills, both verbal and written of the English language.
Must possess excellent inter-personal and sales-related skills.
Must have excellent computational and analytical abilities, exceptional organizational skills with keen attention to detail.
Must have strong computer skills and detailed knowledge of various computer programs, including but not limited to Microsoft Word, Excel, and Outlook.
Able to quickly learn and function in the Delphi system.
Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.
Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.
Ability to act independently with minimal or no supervision.
Must be a team player.
Ability to sit for long periods of time and stand/walk throughout the shift.
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently.
Skamania Lodge is well known in the Pacific Northwest and Internationally as a Premier Recreation and Conference Center Resort. Skamania Lodge employs and takes pride in developing the careers of motivated and talented individuals. Joining the elite staff at Skamania Lodge provides you with 1st class benefits, development opportunities, employee discounts, great employee culture, leadership development opportunities and the ability to be innovative, creative and bring your ideas to the table.
BE THE DIFFERENCE at Skamania Lodge! For immediate consideration please visit www.benchmarkglobalhospitality.com or contact the HR Department at 509-427-2537. Skamania Lodge offers excellent benefits for full time (30-40/hours per week) employees that includes the following: • Medical, dental, and vision coverage • HSA/FSA accounts • Employer paid group life and ADD insurance • 401(k) plan with company match • Paid vacation, sick days, and holidays • Employee Assistance Program • Employee discounts: rooms, food & beverage, retail, adventures and much more!